Hackers attacked the Bank of Wisconsin Dells and Community Bank of Portage Web site, but did not gain access to accounts, personal information or any money, according to the bank officials and Wisconsin Dells police.
On Dec. 11, the bank’s information technology director Christine Lee met with Dells police to report that a person or persons gained unauthorized access to the bank’s domain registration. Between Dec. 5 and Dec. 7, changes made to the domain redirected customers accessing dellsbank.com or commbankportage.com to a fictitious web page. The page stated that “your account has been created” and that the person could access the Web site by going to another link. The page contained areas in which to enter login information.
Lee said that on Dec. 7, the bank sent an e-mail to its Internet banking customers notifying them they had logged onto a fictitious Web site and needed to contact the bank to have their login information changed.
Because of security features the bank uses, at no time did the hackers have access to account holder information, Lee said.
Although no information was accessed or money stolen, the bank by law is required to notify the FBI and the Federal Deposit Insurance Corporation, and an investigation is ongoing. Accessing the computer of a financial institution with intent to obtain money or information is a violation of federal laws.
Dells Police Chief Bret Anderson said the department’s resources for investigating computer crimes are limited, especially if the suspects doing the crimes are overseas or out of state.
In the e-mail to bank customers, the bank warned that customers should never enter login information into a Web site that looks suspicious.
The FDIC on its Web site, www.fdic.gov, says, “The Internet offers the potential for safe, convenient new ways to shop for financial services and conduct banking business, any day, any time. However, safe banking online involves making good choices – decisions that will help you avoid costly surprises or even scams.” The site also offers advice to consumers on Internet banking such as changing passwords regularly and checking the Web address before entering any personal data.
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